3 Steps to Understanding User Behavior and Improving the UX
88% of online shoppers won’t return to a website that has a poor user experience. That means that the vast majority of users expect businesses to understand their needs. Design an experience that’s convenient, easy, and useful throughout the website. In this article, you’ll learn the top 3 steps to understanding user behavior and improving the UX.
But despite that, only 55% of companies perform any UX testing, and even less of them actually gain useful insights. Most tend to rely on current trends and on what their competition is doing. Instead of taking the time to understand
This is the first part of the article “3 Steps to Understanding User Behavior and Improving the UX“
written by Visualmodo.