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When a customer visits an online store, he may have many queries, such as whether the product has any variation, the refund policy, etc. For asking these questions, if the customer has to open a support ticket or send an email, it’s an extra hassle for him.
This is the exact situation where the Dokan Store Support module can help you.
The Dokan Store Support module is a powerful tool designed to enhance customer service in your multivendor marketplace. By integrating a seamless support ticket system directly within a store, this module allows vendors to manage customer inquiries
This is the first part of the article