Date: April 13, 2020
Getting a response to your customer queries is something every customer wants and it just boosts the confidence your customer has upon you. Most of the helpdesk systems, ensure that they respond to the queries. Also, channelize the tickets arriving at the support desk using several mechanisms to ensure that the customer is getting a quick response without any delay. In here we are going to take a look at few ways to assign agents to your tickets. Here we make use of the WSDesk WordPress Helpdesk plugin and the Pay For Support WSDesk Add-on plugin to help with.Manually assigning
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