Best Open Source Helpdesk System for your Website
Customer satisfaction is not a simple term in business. It is one of the core features that make a business stay stable in the market and captivate new potential customers. It’s worth mentioning that no business can run without treating its customers in the best way. Most of the companies depend upon toll-free calls, SMS, contact forms, and emails. Some companies are also using live chat to get in touch with customers and solving their problems. But the main goal of customer support is to assist customers in choosing cost-effective products or services by understanding their requirements. In
This is the first part of the article “Best Open Source Helpdesk System for your Website“
written by Wisdmlabs.