Difference Of Customer Support VS Customer Service: Skills And Strategy

Though very similar at first glance, but do you know the skills and strategies required for customer support vs customer service are quite different? While both aim to enhance user satisfaction through dedicated assistance, customer support and service have their own separate perspectives and approaches to do so. 

Customer service and customer support both play key roles in delivering a good customer experience.  They encourage client loyalty, word-of-mouth referrals, and more recurring revenue when carried out correctly.

Regardless of whether you are the owner of a recent startup or have been in business for some time, it is crucial