Date: April 9, 2020
This is a troubleshooting document for one of the most common errors (Global Product Code) our customers face while generating shipment labels with ELEX WooCommerce DHL Express / eCommerce / Paket Shipping Plugin with Print Label.
With the help of our plugin, customers can show real-time rates and generate labels for their shipment. But sometimes, we receive this query from customers that they are not able to generate shipment in the WooCommerce order admin page. In these case, there are no rates available and they are getting the below error:
Error in parsing request XML:Error: Datatype error: In element 'GlobalProductCode' : Value
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