How to Set Up WSDesk Plugin for your eCommerce Store
Before we head into the WSDesk set up, let us discuss what a helpdesk is. A helpdesk support is a service offered by an organization to its customers. Traditional helpdesks were literal desks where customers could seek help from a support professional. In software, the name has stuck and refers to the system that provides an all-in-one place for providing customers help, solving issues, and communicating better in an organized environment.
Helpdesk software helps provide said help from a system that automates tickets based on criteria like distributing tickets to agents based on their specialty, making sure none of
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written by LearnWoo.