Live Chat – Improve Customer Satisfaction and Sales

If you are running an online store, you know the importance of prompt customer support. Placing a live chat widget on your website would be a very sensible move to improve your customer support process. Through the chat window, you are opening a channel where customers can interact with you instantly with their problems and queries. However, the potential of this live chat window has grown to be much more than a simple communication tool. Apart from being a great customer support tool, live chat has become a lead generation tool for many online stores. In this

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Live Chat – Improve Customer Satisfaction and Sales

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