Multilingual Customer Support: Top 10 Reasons It’s Crucial for Your Business

The market is no longer local. It extends beyond borders. That has made multilingual customer support a necessity instead of a good-to-have. 

It helps you communicate effectively with a diverse customer base, and enhance their experience and loyalty.

Consider this: 29% of businesses lose customers due to a lack of multilingual support, while 71% of users reported increased loyalty to companies offering support in their native language. 

Moreover, 40% of global consumers said they don’t buy from companies not offering native language support, leading to significant revenue loss.

This article explores the top 10 reasons multilingual customer support is crucial