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New Mobile Support Forum

Date:

TL;DR

For the past few months the mobile team has been working on refocusing the WordPress App to provide a closer-to-core experience. As part of this effort, we saw an opportunity to rethink how we handle support for the WordPress mobile apps and the outcome of this was the new forum for the WordPress app: https://wordpress.org/support/forum/mobile/.

The problem this solves

For the past few years, WordPress.com Happiness Engineers have been providing support for the WordPress app, including support for self-hosted users. Tickets submitted via an in-app support flow routed to a private queue that WordPress.com Happiness Engineers can reply to.

This is the first part of the article

New Mobile Support Forum

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