Online Reputation Mistakes: 5 Embarrassing Errors Businesses Still Make

A business’s online reputation is as crucial as the services or products it offers. How they use reviews, social media, and online visibility can make or break their success. However, many businesses still fall into pitfalls that can tarnish their reputation. Here are five common online reputation mistakes and how to avoid them.

1. Ignoring Online Reviews and Social Media Engagement

Potential customers often use reviews to gauge the credibility of a brand. When they see glowing feedback that goes unanswered or complaints that aren’t addressed, they may believe the company is uninterested in its clientele. Ignoring reviews and social