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Renaming WordPress.org Support to Documentation


Back on September 1st the main navigation of WordPress.org was updated and has already resulted in some excellent improvements in site metrics. In general, we’re seeing more pageviews compared to August, and we’ve seen significantly more visitors in sections like WPTV and News.

Given the relative success of these changes, I’d like to revisit a request that came up during the update. The current “Support” page, as titled within the page and the main nav, located at WordPress.org/support/, actually shows documentation and does not provide any method for visitors to interact with humans (save for a small callout for the

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Renaming WordPress.org Support to Documentation