Date: April 3, 2020
We all need support if we buy a new product especially software, some other machines or devices. In every business, it is necessary to offer support to their customers after the sale. Many companies already provide some FAQs and documentation to help their customers. But what if they need your assistance when they could not find the answers from these sources? They need to contact you and seek help from you. So you need a help desk to support your customers.
Different companies may use different mediums to get connected with customers such as phone calls, e-mail, chatbots, etc. As we
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